*Our products are created by designers around the world who love cat! To keep the cost low and reduce carbon footprint, they are shipped directly to you internationally so you can save more.
Our whole delivery window takes longer for this reason (2-3 Weeks, Usually 15 Days).
Processing Time
Orders can sometimes take 2-4 days to process after placing the order before shipping out.
Taxes & Duties
At Alt Watch Co, we do not cover import taxes, VAT, or customs duties on international orders. These charges vary based on your location and local regulations. Below is specific information for key regions:
United States: Watches valued under $800 generally avoid customs duties. However, depending on the state, local sales tax may still apply at checkout or upon delivery
European Union: All purchases are subject to VAT, typically ranging from 19% to 25%, depending on the country. Watches may also incur customs duties, typically between 4.5% and 8%, depending on the type and value of the watch
Australia: Orders under AUD 1,000 are exempt from import taxes and GST. For orders exceeding this threshold, a 10% GST will apply
Canada: Items valued over CAD 20 are subject to import duties and taxes, typically ranging between 5% and 8%, depending on the province(
Southeast Asia:
Certain Southeast Asian countries have favorable import policies:
Singapore: No import duties or GST for orders below SGD 400. For orders exceeding this threshold, a 7% GST applies
Malaysia: Imports under MYR 500 are exempt from duties and taxes. Above this, rates can vary between 6% and 10%
Thailand: Import duties and taxes apply based on the classification of the watch, with VAT at 7%
Indonesia: Import duties for watches are approximately 10% for items over USD 75, plus a VAT of 11%
Vietnam: Import duties range from 10% to 20% depending on the classification, with VAT at 10%
For customers in regions not listed, we recommend contacting your local customs office for specific details. Any duties or taxes applied will need to be settled by the customer prior to the release of the package for delivery.
If you require further assistance with customs or import regulations, we are happy to help guide you through the process.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please send us an enquiry and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
